Responsibilities

Tenants Marketing –

• To work closely with tenants to formulate partnership sales activity (e.g. events, promotion and mall exposures, etc.) to promote their brands and drive sales
• Define customer service policy for stores;
• Establish a strong relationship of trust with clients at POS level;
• Manage day-to-day relations with key clients to secure sell-in and sell-out targets;
• Preparing the deck of total look for product committee to preview
• Support Senior Manager on leading the product scoring process and work on a total look
• Support Senior Manager on leading the progress of Marketing, Digital, CRM, etc to meet the timeline
• Support Senior Manager on setting the tenants/customer incentives

Retail Marketing –

• To work closely with tenants in terms of sales planning, visual management, merchandising, service standard, marketing support and retail operation to drive the sales efficiently of the tenants;
• Conduct monthly store visit of assigned tenants with evaluation according to the criteria’s and prepare a quarterly report;
• According to the quarterly store visit results, work out a quarterly action plan for focus tenants to improve their sales;
• Work out KPI /Sales action plan with involved tenants for every tenant’s marketing event;
• Tenants Briefing for marketing activities;
• Compile the store visit report to be presented to tenants;
• Report and manage budget, targets and analyses;
• Follow up sales, sell out and product performance;
• Perform business analysis and assessment per shop/platform and identify growth levers;
• Consolidate sales reports with trends and opportunities

Requirements

• University degree holder or above
• 5 years or above experience in the retail industry
• Highly preferred to have shopping mall/department store / multi-store sales management experience
• Strong business acumen with a proven record of driving sales
• Product marketing experience will be a plus
• Strong communication skill to work with different levels
• Flexible, result-oriented, creative, detail-minded on retail sales management issue
• Good command of English, Cantonese and Putonghua

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